Please ensure that you read these T & C s fully before proceeding because your deposit payment will indicate your acceptance of all the following terms and conditions.

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Terms & Conditions

Thank you for choosing to book with The Rose Barn Devon. You have the options to book the entire barn, or solely the downstairs studio for overnight stays, and the temple is also let for yoga and meditation events. Prices are different depending on what you require. By making this booking you are entering into an agreement with us so please read the terms and conditions of booking below. Your payment will indicate your acceptance of these. A material breach of these conditions may result in you being refused entry to the property or being asked to leave early and having your booking terminated. In such case your booking will be deemed to be cancelled and no refunds of any monies paid will be made.

 

 

Your Booking

The booking is for a short-term holiday rental only, of no more than 5 days duration, and the property must not be used for any other purpose unless specifically agreed in advance in writing. Sub-letting or assignation of the let is prohibited. The lead guest must be a minimum of 18 years of age at the time of booking. You must provide the names and addresses of all members of your party and the ages of any children. Children under age of 12 are not allowed due to the danger of a drop onto a concert floor. You need to take full responsibility for this, see below section 1. 

Your booking is provisional until you have received written booking confirmation from us, which may be by email, and your deposit has been received. 

We are unable to take bookings for stag parties, hen parties or student groups unless by prior arrangement. 

We are unable to take children under 12 or pets unless special arrangement have been made in advance (see below)

Please advise us of any allergies or special requirements on booking.

The owner reserves the right to refuse a booking without giving any reason.

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Payment

All accommodation fees are in pounds sterling (GBP) and must be paid for in pounds sterling. Payment can be made via bank transfer, credit or debit card or paypal. Any and all bank charges pertaining to bank transfers and currency exchanges are to be met by the guest. A deposit of 25% is required to secure your booking, with the remaining balance to be paid no fewer than 14 days before the start of your holiday. If your payment has not been received 14 days before your arrival date we will assume that you wish to cancel. If your booking is made within 14 days of your arrival date payment will be due in full. No entry to properties will be allowed without payment in full, being cleared beforehand.

 

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Damages and Damage Deposit 

All bookings for the Rose Barn also require a fully returnable damage deposit of £300.00. You will be required to make this payment by either cash, cheque, bank transfer or card before your arrival at your accommodation. This amount is fully refundable within 4 weeks of your departure, providing the property is left clean and tidy, that there have been no breakages, extra cleaning required or any extra people found to be staying at the property. In the event that you or anyone staying at the property during your reservation period causes damage or incurs a need for professional cleaning services or leaves the property without settling invoices for additional services or supplies received during your reservation period you will be notified in writing of the details of any extra costs incurred within 14 working days after the end of the reservation period and this amount shall be deducted from the Damage Deposit or payment will be required by you. 

 

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Barn Facilities

The Studio includes gas central heated radiators in kitchen & bedroom, hot water and electricity in the price of your stay along with fully kitted kitchen with electric over and microwave, juicer, blender, toaster, kettle. If anything seems to be missing please advise immediately so we can replace. In addition, kiln-dried logs, kindling and firelighters can be provided for the use of your wood-burning stove in the temple and/or fire-pit. Bedlinen, towels, tea-towels are all provided.  Please ensure to only use heating when necessary and turn it off when not using because it uses up gas from a limited number of gas bottles. Bring your own beach towels and equipment. There is no service offering a change of linen and towels since maximin stay is 5 days, but additional changes of linen and towels during your stay can be provided on request, the cost of which depends on the number of beds/people.

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The Temple space for yoga takes 8 nicely and few more at a squeeze. Be aware there is parking only for up to 5 cars in the parking yard.  Please remove shoes before entering the temple space and treat it with respect as a dedicated sacred space. You are 100% responsible for candle and fire safety and any resultant fires or accidents so ensure you are fully insured. Electric candles are provided if preferred. The upstairs yoga temple is also heated with gas central heated radiators as well as having a wood burner.

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We make every effort to list our property in an accurate manner, due to a programme of continuing refurbishment, some fixtures and fittings may differ to those in the photographs.

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Both fire and carbon monoxide alarms are fitted throughout as per safety standards.

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Please be aware this is a wooden barn and can creek often in weather conditions as it heats or cools, and upstairs you will hear the rain fall loudly on the tin roof.

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Refuse

We have recycling facilities in the parking yard. please take responsibility for your own rubbish by lacing it in the relevant bins and separating plastics to tip refuse or papers. There is a compost bin on the land and in the kitchen. Please ensure all rubbish and food is covered and put away each evening to prevent wildlife from entering.

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Turning Heating and Hot water on

There is a gas boiler in the cupboard in the bedroom (fully certificated and up to safety standards). Hot water comes on automatically when you run the hot tap. For heating please ONLY press the .... button once and it says 'on; then again to turn it off. Please do not touch the timer controls. Heating and hot water run on gas bottles which we endeavor to keep fully stoked up but should you have a problem please contact immediately. Please use heating sparingly and only when needed because it will use up the gas fast.

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Keys and directions

On receipt of your final payment we will email you with directions, and requirements for checking-in.

 

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Period of hire - arrival and departure

Arrival - You may check-in from 4pm on the day of your arrival. Please advise us of your approximate arrival time either by phone, text or email. We can unlock the main lock so that you can help yourself into the barn simply with a key pad code. Earlier check-in may be available during quieter periods and should be arranged in advance of your arrival day. If you arrive early without prior arrangement it is unlikely that we will be able to let you into the barn as it might not be ready for you. 

Departure - on departure the barn must be vacated by 10am at the latest. We have a limited time to prepare our barn for our guests and we ask that you to help us achieve this by vacating on time.  Delays will be charged at £30 per hour/part hour and we reserve the right to enter the property after the first hour’s delay. Please leave the barn as you found it, in a clean and tidy condition, with furniture and fittings returned to their original positions. Rubbish and recycling must be deposited in the appropriate bins in the driveway. We reserve the right to charge an additional cleaning fee of £30 per hour/part-hour if the property is left in an unacceptably unclean or untidy condition.

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Occupancy

The number of guests must not exceed the maximum occupancy listed for the cottage. No parties, events or gatherings may take place at the property without prior written consent from the owners. Note: the let is for those who have made the booking and been named only, no other visitors at any time unless arranged prior.

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Parking

Two parking spaces are available on-site in a carpark up a small country track that is gravelled in part, and the driveway is shared with another house.  All cars are parked entirely at the owners’ risk.

 

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Outside land

The immediate garden are with fire pit and circle of trees with hammocks around the barn is part of your rental agreement but anywhere outside of the boundary is a part of another property. The apple orchard, poly tunnel are outside of the boundary and belong to another person. Please stay to footpaths and do not go on someone else’s land or garden.

 

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Lost property

If you’ve left anything behind at the cottage after checking-out we’re happy to return it to you by arrangement. All we ask is that you reimburse us the cost of the postage.

Likewise if we notice anything is missing after your departure it will be taken from your deposit or we will take further action if necessary.

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Children

Children over 12 only are welcome. Younger children are occasionally welcomed only by previous special arrangement.

 

 

Pets

We no longer accept dogs in the barn because we have a black lab living close by. He is very friendly and may well come over to say hello from time to time should you be happy with that, but if you do not like dogs please let us know in advance. There may be exceptions depending on your dog's nature and breed, but this is by previous special arrangement only.

 

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Amendments

Should you wish to amend your holiday before its commencement we will do our very best to accommodate you but cannot guarantee this will be possible.

 

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Cancellations

In the unfortunate event that you have to cancel your holiday for private reasons or due to covid measures, please advise us immediately and confirm in writing or by email. We will confirm receipt of your cancellation request by email. 

We refund 100% costs of cancellations made before 14 days before arrival and only 50% made after. 

We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to cancellation.

 

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Early departures 

If you have to leave your holiday cottage earlier than your expected check-out date no refunds will be made. If you have not arrived at your property by 12pm the day after your holiday start date, and you have not advised us that you will be late, we will deem the holiday to have been cancelled and no refund of any monies paid will be made. 

 

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Cancellations made by Rose Barn Owners

We reserve the right to cancel your holiday at any time leading up to your arrival and issue a full refund if we feel that your arrival would contravene government travel restrictions. Again, we strongly urge our guests to take out cancellation insurance to protect against any potential losses.

 

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Force majeure

If we, the owners, have to cancel your booking due to forces beyond our control we will refund monies paid. If we have to end your holiday early due to forces beyond our control we will refund the appropriate proportion of the booking fee. In these circumstances our liability will not extend beyond this and there will be no compensation or expenses paid.

 

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Guest responsibilities

Guests are responsible for the property during their holiday and are asked to take reasonable care of both the property and its contents.  Any breakages and/or damage should be reported to the owners immediately. Whilst we won’t charge for the odd broken plate or glass, we reserve the right to charge for any damages or missing items. Guests must report any problems with appliances, fixtures or fittings immediately so that they may be repaired as soon as possible, to minimise inconvenience both to you and to subsequent guests. 

 

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Social behaviour

Please be aware that although your garden is private in a quiet nature hamlet, you will hear the neighbours and their families at times (feeding chickens, tending veg in the surrounding land etc) and they may drive past behind the barn occasionally in their landrover.

This is a quiet retreat. This is not a party den. Guests must not carry out any activities or behaviour that may cause a nuisance to the owners or occupiers of neighbouring properties. ie. you must not use the properties for any dangerous, offensive, noxious, noisy, immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties. We request noise to be kept to a minimum between the hours of 11pm and 9am

We, the owners, are entitled to ask the holidaymaker to leave the property without any refund if, in our opinion, the behaviour of the holidaymaker and/or his/her party is unacceptable or unreasonable. 

We, the owners, also reserve the right to refuse entry to anyone who, in our opinion, is not suitable or capable of taking charge of the property.

If, in the opinion of the Agent/Owner, any person is not suitable to continue their occupation of the property because of unreasonable behaviour, damage or nuisance to other parties, the contract may be treated by the Agent/Owner as discharged and the Agent/Owner may repossess the property immediately. The Guest will remain liable for the whole cost of rental and no refund shall be due.

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No - smoking / fireworks etc

Smoking and vaping are not allowed inside any of the properties. If you must smoke outside please do so carefully and discreetly. Parties and excessive alcohol are not allowed. Fireworks and Chinese Lanterns or similar may not be used. You can have a fire outside but please stay responsible and ensure the fire pit is kept away from the barn in its designated place and it is out when you go to bed. You are responsible should the barn set light. Electric candles are provided. When using the wood burner in the temple space, again you are responsible for it and need to keep it safe.

 

 

Liability

Rest assured that The Rose Barn is fully compatible with health and safety measures, with fire and carbon monoxide alarms, gas boiler services compliant and log burner certificate.  However, the use of the property and amenities at The Rose Barn, and guests’ own property, are entirely at the users’ risk and the owners can accept no responsibility for injury, death, loss or damage any time. You are responsible for your own health and safety at all times.

For example, there are concrete floors throughout and when they get wet they may be slippery, and there is a drop from the stairwell up to the upstairs meditation space, although a banister has been placed there according to safety regulations. By booking you agree to take full responsibility for awareness for these and any other hazards.

We very much hope you enjoy your holiday with us but in the hopefully unlikely event of a problem or complaint we ask that you notify us during your stay so that we may resolve the problem. Any complaints made retrospectively cannot be considered.

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Access

We reserve the right to enter the property at any reasonable time to carry out repairs and necessary maintenance. We will endeavour to agree a convenient time in advance but at times it may be necessary to enter the property without prior arrangement.

 

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Wi-fi

We have made every effort to supply the main living areas of the barn with a complimentary high-speed internet connection however we are in a rural location which might very occasionally affect connection. In this rare circumstance, we cannot accept any liability for inconvenience or loss due to poor internet reception. Likewise some phone companies receive good signal here and some do not. Should you encounter any problems there are many cafes and pubs that have internet access in local villages and towns such as Totnes, Ashburton, Dartington, Staverton and Landscove, as well as Bens Farm Shop which is a 20 minute walk.

Note we have no tv nor tv licence, so please do not stream live or prerecorded tv (such as bbc or itv) through this wifi, but you may stream your own bought films and series through your own accounts on your own devices (amazon netflix etc)

 

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Wildlife

This is a rural wildlife area. Please therefore expect to meet some wildlife, including the odd spider, mouse, squirrel, bird, fly, bee, wasp or other creature, which may make their way into a property unbeknownst to the owner. Spiders in particular are not considered to be a pest and consume up to 2000 other insects per year. If this is likely to be a problem, it would be best not to book. If any of these creatures are encountered, do not panic, but contact the owner in a calm and reasonable way - but only if the creatures become a serious menace. Otherwise, just open a window or a door and let them out, as this is usually what they prefer. Owners reserve the right to take no action if they do not consider the existence of the wild life to be a serious threat to health. If you meet a cat or any other animal, please do not feed them, and please ensure all rubbish and food is covered and put away each evening to prevent wildlife from entering.

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Covid Requirements

We prefer you turn up to breathe the healthy Devon fresh air with no facial coverings, and get your hands dirty in the mud and wood of the bare Earth

 

If you have recently been vaccinated we prefer you stay away due to shedding (this is an organic holistic retreat)

 

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Data protection

Any and all personal information is collected, held and used in strict compliance with the EU General Data Protection Regulations 2018. For full details on how we store and use your data please see our privacy policy. 

 

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Thank you in advance for complying with these terms and conditions, which exist for the safety and enjoyment of all our guests. We hope you have a beautiful, happy and restful stay here in glorious Devon.

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EMAIL TO BOOK OR BOOK ON AIR BB

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